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Personnel Training and Supervision -
Proper training and motivation of on-site staffs are critical to achieving planned results. For this reason, we:
- Screen potential employees carefully and have instituted a rigid drug-free workplace policy.
- Spend considerable time training new on-site staff members.
- Monitor performance through weekly site visits, monthly budget reviews and annual interior unit inspections.
Marketing and Advertising -
Astute market positioning and promotion are vital keys to a property's continued economic success. Recognizing this, we:
- Develop custom marketing/advertising plans for each property, revising them as changing market conditions dictate.
Conduct periodic surveys and analyses to monitor local market demand trends and update our competitive strategies accordingly.
Use carefully developed, proven tenant screening methods and criteria.
- Design and implement resident retention programs based on each property's current resident profile and needs.
Financial Reporting and Control -
Our detail-oriented, service-minded accounting staff is experienced in all aspects of property management. Our financial services include:
- Monthly operating statements and budget reports, as well as rent roll, general ledger account summary and various other reports as appropriate.
- An individual trust account for each property.
- Monthly bank reconciliations.
- Monthly and annual budgeting and review.
- On-site accounting, recording, and control systems.
- Invoice verification and reconciliation.
- The obtaining, comparing, selecting and awarding of bids for larger jobs.
- Selection and ongoing evaluation of vendors' services and pricing.
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